One person. A real answer.

Use either private-message channel below for product questions, account problems, security reports, or privacy and deletion requests. There is no guaranteed response time, but genuine issues will be handled as capacity allows.

Never send passwords, private keys, access tokens, payment-card details, or confidential project content in a support message.

• A short description of what you expected and what happened.
• The page or feature involved.
• The approximate time of the problem and your time zone.
• For an account request, the email address on the account—but no password or authentication code.

To request access, correction, export, or deletion of account data, use a private contact channel above and say which request you are making. The operator may ask you to verify control of the relevant account before acting on the request.

How the service handles information is described in the Privacy Policy.

Send suspected vulnerabilities privately before publishing details. Include enough information to reproduce the issue, avoid accessing anyone else’s data, and stop testing if you encounter private information.